Cancellation & Refund Policy
1. Introduction
At Yojaka Dates, we strive to provide a seamless and satisfactory experience for all users. This Cancellation and Refund Policy explains how cancellations and refunds are handled for services purchased through yojakadates.com.
2. Service Nature
Yojaka Dates provides online matchmaking and digital relationship services. Since services are digital and instantly accessible, refund eligibility is limited.
3. Order Cancellation
3.1 Before Service Activation
- Service not yet activated
- Profile verification pending
- Subscription approval pending
Cancellation requests must be submitted within 24 hours of payment.
3.2 After Service Activation
Cancellation is not allowed once:
- Premium membership is activated
- Profile becomes visible
- Premium features are accessed
- Digital benefits are used
4. Refund Policy
4.1 Eligible Refunds
- Duplicate payment
- Technical failure preventing activation
- Payment deducted but order not created
- Verified billing/system error
4.2 Non-Refundable Cases
- Change of mind
- Personal dissatisfaction
- No matches or responses
- Policy violation suspension
- Partial service usage
- Inactive accounts after activation
5. Refund Processing Time
- Refund initiated within 5–7 business days
- Bank processing may take 7–10 working days
6. Subscription Plans
- Cancellation stops future renewals only
- Current subscription remains active till expiry
- No prorated refunds available
7. How to Request Cancellation or Refund
Please share the following details:
- Registered Name
- Email / Mobile Number
- Transaction ID
- Reason for request
Email: yojakadates@gmail.com
Website:
https://yojakadates.com
8. Fraud Prevention
Yojaka Dates reserves the right to verify transactions, reject suspicious refund requests, and suspend fraudulent accounts.
9. Policy Updates
This policy may be updated anytime. Changes become effective immediately after publishing on the website.
10. Contact Us
Yojaka Dates Support Team
Email: yojakadates@gmail.com
Website: https://yojakadates.com/
Thank you for choosing Yojaka Dates.